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NYFifth Return Policy
Did not like the items you're purchased with us? Did it not fit your expectations? We understand
that purchasing apparel & accessories online can be difficult. At,We offer returns on a
majority of our products! In order to initiate a return, Please follow these steps:
1.      Request for a Return Authorization (RA) number.To do this, you can do either of the
a.  Log into your account and request for a return when you view your order.
b.  Call us at (877) 695-9722 to request for an RA number.Just make sure you have
you order or PO number ready
c.  Email your return request to [email protected]
2.      Once the RA request has been initiated,it does take 1-3 business days for our
warehouse to create that special RA number. We will send an email with the RA
number along with step-by-step return instructions for you to follow.
3.      Following the return instructions,ship the items back to our warehouse.Please
note that we do not provide a shipping label back to the warehouse.
4.      when the items are back into our warehouse,we will then refund you for the items
that were safely returnrd.
*  Unfortunately,not all items can be returned.The items that CANNOT be returned are:
.   Mill/Drop Ship Orders:
Orders that were shipped directly from the manufactures.Drop shipped/Mil items
will be marked clearly on the product page.Items are FINAL SALE and cannot be
return or exchange.If defective or damaged,we will accept returns on these
items and replace them as soon as possible.
.  Close-Out/Discontinued Items:
Items are FINAL SALE and cannot be returned or exchanged.These items will be
marked clearly on the product page.
.  Imprint Orders:
Merchandise that has been imprinted (embroidered or screen printed) cannot be
returned or exchanged. For more information on imprint order,please review out
Imprint Page.
.  Used Products:
Merchandise that has been used or washed cannot be returned.
.  Orders older than 30 days of purchase:
Orders that are older than 30 days (from the ship date) cannot be returned.
NYFifth Return Policy Terms & Conditions
.    All items must have a Return Authorization (RA) number. To request for a RA number,
     please see above.
.    if items are ddefective or you're received the incorrect size or color,we will happily
     ship you the correct items as soon as possible. We will also send you a return label
     to return the defective/incorrect items back to our warehouse.
.    We do NOT offer exchanges on any of our merchandise. All items must be returned
     and you can place a new order online.
.    We do not refund for shipping charges. If your order contained the free shipping
     promotion,you will be charged back for shipping of the items that were sent to you
     AND the items that you are returning.
.    A standard restocking fee of 15% will be applied.
.    Once the items have arrived to our warehouse,it does take 5-10 business days to
     inspect the items and return them back into our inventory.
.    After inspection, we will then replease the refund. Please allow 1-7 business days for
     the refund to show up on our bank statement. If it is not there, plaese contact us as
.    soon as possible to get this resolved.
If you have any questions or concerns, please feel free to contact us at (877) 695-9722 or email
your questions to [email protected]
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